Fidelis Care opens Jamaica Community Office in Queens

Rev. Patrick J. Frawley, president and CEO of Fidelis Care with Mr. Met and the Fidelis mascot at the opening of the new Jamaica branch.
Michael Shain

Fidelis Care, a statewide health plan with over 1.3 million members, opened its Jamaica Community Office located at 146-01 Jamaica Ave. in Queens on Friday, Oct. 16.

Following a ribbon-cutting ceremony with local dignitaries, neighbors were invited to enjoy refreshments, giveaways, and entertainment from a local radio station.

Staffed with Fidelis Care representatives that speak several languages (English, Spanish, Hindi, Urdu, and Gujarati), the 800-square-foot community office is a one-stop shop where neighbors can obtain information about health insurance coverage and learn about Fidelis Care products.

“As a mission-based organization, our goal is to ensure we deliver excellent customer service and access to quality, affordable health care,” said Fidelis Care Chief Marketing Officer Pamela Hassen. “Our new Jamaica Community Office will not only allow us to provide our members and other residents with personal one-on-one time, it will also be a central hub for neighbors to attend workshops and events with community partners.”

The Fidelis Care Jamaica Community Office will be open Monday through Friday from 9 am to 6 pm and Saturdays from 10 am to 5 pm.

About Fidelis Care

As the New York State Catholic Health Plan, Fidelis Care offers quality, affordable coverage for children and adults of all ages and at all stages of life, including products available through NY State of Health: The Official Health Plan Marketplace. With over 1.3 million members Statewide, Fidelis Care was founded on the belief that all New Yorkers should have access to affordable, quality health insurance. For more information, call Fidelis Care at 1-888-FIDELIS (1-888-343-3547) or visit

Fidelis Care officials cut the ribbon to open a new branch in Jamaica. From left: Lori Vavrinec, director, marketing; Maria Ramirez, public relations manager; Mark Sclafani, vice president, marketing; Rev. Patrick J. Frawley, president and CEO; David Thomas, executive vice president and chief operating officer;
Pamela Hassen, chief marketing officer and Abdo Almasmary, outreach specialist.
Michael Shain

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