Caribbean Airlines waives change and cancellation fees

PIARCO, Jan. 26, 2015 – A major blizzard (Winter Storm Juno) is forecast to hit the U.S. Northeast as of noon today and Caribbean Airlines expects the inclement weather to affect the operations at New York’s International Airport (JFK). Therefore, the airline is waiving change/cancellation fees and fare differences for customers travelling on Monday, Jan 26 through Tuesday, Jan. 27 to/from New York. Customers with cancellations or significantly delayed flights may opt for a refund. Original travel must have been booked on or before Sunday, Jan. 25, 2015.

“Our teams are working diligently to minimize the impact on your schedules and will advise of new departure times as they become available. As of noon, we have cancelled, delayed or consolidated many flights to/from JFK for today and tomorrow and other changes could be expected depending on the severity and clean-up required after the storm. For real-time updates on affected flights and new departure/arrival times, please visit our Flight Status tool on our website at www.carib‌bean-‌airli‌ prior to leaving for the airport,” according to a company press release.

The airline can be reached at 868-625-7200 (Trinidad & Tobago) / 1-800-920-4225 (Toll Free North America)/ 1-800-744-2225 (Toll Free Caribbean)/ 1-888-359-2475 (Jamaica) for assistance with rebooking or a refund. The airline expects longer than normal wait times and appeals to travellers to be patient.

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